Support
Help for selected beta users, privacy requests, and responsible security reports.
Support is best effort and has no contractual response or resolution time. Do not email source documents, document text, detected values, passwords, tokens, share links, or presigned URLs.
Contact
Email support@oddseal.com from your beta account address. Give a category-only description and, when shown in the product, the random support reference. Keep customer content out of email.
Data and account requests
State whether you want access, correction, export, objection, document deletion, or assisted account deletion. Oddseal verifies the requester's identity and authority before acting. The assisted deletion path is currently limited to the private beta's single-user, providerless workspace shape.
Security reports
Use the subject “Security report” and provide reproducible, non-destructive steps without accessing another customer's data or degrading the service. Do not publish an unresolved issue or include live secrets.